Reference

Privacy Policy for momo189 Account Access

Clear handling of your account, wallet and device data is the purpose of this momo189 Privacy Policy.

Account clarityWallet contextCookie choicesContact path
momo189 Privacy Policy for momo189 Account Access
CONTACT ROUTES

Get Privacy Help Through Account Paths

A clear contact route helps when a privacy question sits beside a login or wallet status issue. Start from your signed-in account contact path and include the phone number linked to the account, the relevant date and the request you want assessed. For Yogyakarta customers, the same online route applies as for other Indonesian accounts, while access remains where local law permits.

Team online

Account contact path

Use the contact route inside your account for a copy, correction or deletion request. Include the phone verification detail so we can match the request without asking for your wallet password.

Wallet status query

If DANA, OVO, GoPay or QRIS shows an unclear status, send the payment reference and date through account support. We use those details to locate the related privacy record.

Security concern

If you suspect another person accessed your account, contact us through the account path and change your password. We may ask for account details to confirm the request belongs to you.

DATA PRACTICE

What We Do With Your Account Data

We keep this policy practical: data enters through an account step, a wallet action, a device visit or a support request, then moves only where the related service or security task requires…

Account records

Phone details, account identifiers and verification results help us recognise your account during login. We use them to complete access checks and reduce the chance of a request being linked to the wrong account.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account actions can create reference data. We retain enough context to match a request, check status and resolve a recorded mismatch.

Cookies and device signals

Cookies and basic device signals help keep a signed-in session working and show the correct mobile path. You can manage browser cookie settings, although some account functions may then need another check.

Account security

We use phone verification before account access and examine unusual sign-in patterns. Never send a wallet password in a message; our contact path may request account identifiers instead.

Retention approach

We keep account, security and payment records for as long as needed for the stated service, dispute handling or legal duty. When a record is no longer needed, we remove or separate it where practical.

Your requests

You can ask for access, correction or deletion assessment through account support. Tell us which record concerns you, and we may verify your phone-linked account before acting on the request.

Privacy Policy Questions Indonesian Customers Ask

These Privacy Policy answers focus on the account actions you are most likely to check before opening access. We cover phone verification, cookies, local wallets, device use, requests for changes and the legal condition that applies when you reach momo189 from Indonesia.

It covers account details, phone verification, cookies, device signals, payment references and contact requests connected with your access. It also explains how to ask for access, correction or deletion assessment.

Yes. The Privacy Policy covers reference and status details created when you use DANA or QRIS, as well as OVO, GoPay, bank transfer and virtual account records linked to an account action.

Phone verification helps us connect an account request to the correct account and detect unusual access. We use the result for account security; it is not a request for your wallet password.

Use the signed-in account contact path and name the detail you want changed. Include your account phone number and a clear explanation; we may verify account ownership before processing the request.

Cookies and basic device signals help maintain your mobile session and route you from login to the lobby. Browser controls can manage cookies, though disabling them may require another account check.

We retain account, security and payment records for the period needed for service delivery, dispute handling or legal duties. Records no longer needed are removed or separated where practical.

Yes. Account and lobby access depends on local law. Where local law permits, this Privacy Policy explains the handling connected with your Indonesia account, device visit and wallet status.